Family Credit Public Information Kiosk
Client: Department of Health and Social Security
We created an information system for the (then) DSS to provide information to the public about the launch of Family Credit.
The innovative kiosk system offered a simple-to-use series of questions and answers to give information on the new benefit. It also allowed the user to input information to calculate eligibility. The user could then take this to their Post Office or Benefit Office.
The project used our expertise in consultancy, development and user testing.